Information We May Collect
When you contact or use our services, we may receive information needed to respond to your travel request, such as your name, contact information, travel preferences, itinerary details and information necessary to assist with a reservation.
How We Use Information
- To respond to inquiries and provide requested travel assistance.
- To communicate about reservations, changes, cancellations or refund requests.
- To maintain service and transaction records where required.
- To protect our website, customers and business from misuse or fraud.
Payment Information
Payment information may be processed through applicable payment processors, airlines or travel suppliers as necessary for an authorized transaction. We do not represent that airline charges are our own charges. Separate service fees, where applicable, are identified as charges for our assistance.
Cookies & Website Data
Our website may use cookies and analytics technologies to understand site usage, improve performance and measure advertising or conversion activity. Browser settings can be used to control cookies.
Information Sharing
Information may be shared with airlines, travel suppliers, payment processors or service providers when reasonably necessary to fulfill a customer-authorized request, comply with law, prevent fraud or operate our services.
Data Security & Retention
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage method can be guaranteed to be completely secure. Information is retained only as reasonably necessary for service, legal, accounting or fraud-prevention purposes.
Your Choices
You may contact us to ask questions about personal information associated with your interactions with our service, subject to applicable legal and record-retention requirements.